Effective Date: January 01, 2025

At AnuAlchemy, we take pride in providing high-quality products. Due to the nature of our offerings, all sales are final, and we do not accept returns, refunds, or exchanges.

1. All Sales Are Final

Once an order is placed, it cannot be canceled, returned, or refunded. Please review your order carefully before completing your purchase.

2. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery at info@anualchemy.com with:

• Your order number
• A description of the issue
• Clear photos of the damaged or defective item(s)

We will review the issue and, at our discretion, offer a replacement or store credit if the damage or defect is verified.

3. Shipping Delays

Orders typically ship within 3-5 business days. However, unexpected delays due to high demand, carrier issues, or external factors (such as weather or customs) may occur. We appreciate your patience and understanding.

4. Non-Refundable Items

Due to the nature of our products, we cannot accept returns or issue refunds for:

• Opened or used products
• Products purchased through third-party retailers
• Orders with incorrect shipping information provided by the customer

5. Contact Us

For any questions regarding your order, please reach out to us at:
📧 info@anualchemy.com

We appreciate your support and understanding!